http://havanajournal.com/business/entry/cuban_telephone_service/

HavanaJournal.com: Cuba Business

Cuban telephone service

Posted May 17, 2005 by publisher in Cuba Business.
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DTcuba.com

Cuba is replacing analogue telephone technology with digital services, as part of a strategy to improve telephony on the Caribbean Island.

According to executives from Empresa de Telecomunicaciones de Cuba S.A. (ETECSA), more than 130,000 phone lines will be digitalized in Cuba.

Technological conversion will involve both telephone lines and 242 plants throughout the country.

At present, 85 percent of Cuba’s telephone lines are digital, although a lot of work has to be done to spread technical improvement to all corners of the country.

As part of the computerization of Cuban society, it is indispensable to have an optical fiber network as the foundation for data and voice transmission.

For that reason, experts are working on the installation of an optical fiber cable that will allow for better security and efficiency in data transmission.

Member Comments

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On May 18, 2005, Maceo wrote:

Has anyone else been having trouble connecting with Cuba via phone within the last couple of weeks?

Couldn’t get through at all on mothers’ day, nor last Sunday.

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On May 18, 2005, Cubana wrote:

Maceo: Not had problems the last couple of weeks but I call from the UK and presumably you call from the US. I have always found getting through very hit and miss - sometimes I get through first time, at other times I cannot get through direct at all and have to go via the UK operator, who tell me that Cuba is THE worst country to contact by phone! Also one of the most expensive.

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On May 18, 2005, SED wrote:

Hi,

I call regularly from the UK and agree with Maceo, it’ a bit of a game at the best of times. I’ve found calling from my mobile to be easier and I get a clearer line. This was proving to be to expensive though so I’m back on the standard BT line..I’m glad that they’re digitizing the rest of the network though.

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On May 23, 2005, Maceo wrote:

We still couldn’t get through last night - that’ three weeks now.  We tried calling for two hours from a Tiscali line in the UK to Centro Habana.

Got through once but they couldn’t hear us.

The rest of the time, either nothing, strange distant unanswered rings etc.

Maybe the problem’ Tiscali rather than Cuba?  I’ve heard that calls to Cuba routed via US-owned systems are very unreliable.  We used to have very few problems with a BT line previously - it was just horrifically expensive!

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On June 06, 2005, jaymerr wrote:

In case its of any interest I use a callback service for my calls to Cuba :

http://www.phone-magic.com/callback_home.html

The rate is US$ 1.375/min (UK-CUBA)
It works quite well (pretty good for other destinations too!)

 

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On February 03, 2009, ron glasby wrote:

to day is 3 Feburary and i have just been told by orange that there is a block
on calls to cuba intil the 4 of Feburary but nobody knows why,something to do with castro apparantly

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On February 03, 2009, publisher wrote:

Block on calls?

Something to do with Castro?

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On February 05, 2009, ron glasby wrote:

further to my comments on 3 feburary,ican’t understand why it is possible to call cuba with my mobile and not get through and 2 seconds later i get through on my bt landline.it has been like this for three years    
                                                      ron glasby

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On February 05, 2009, publisher wrote:

Your phone number could be blocked in Cuba and/or Cuba’s telephone system simply sucks.

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On February 05, 2009, abh wrote:

This is actually one of my major gripes.  Calling to Cuba is a dollar a minute?  Come on.  Somebody needs to get on this.  I assume there is money to be made.  Calling all capitalists…

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On February 05, 2009, abh wrote:

oh, but i meant to say, i havent had any major problems with calling the last few days, just the normal agony of the bad connection/no connection.  I joke that calling Cuba must be more difficult than calling Afghanistan.  It’s definitely more expensive.

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On February 06, 2009, ron glasby wrote:

regarding phone rates to cuba————-virgin landline costs 70p per minute and
virgin mobile 83p               6 of feb

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On February 06, 2009, abh wrote:

Interesting, I’ve seen that comcast has a similar plan…guess i should get on that…i should ask though to Ron Glasby: you are calling from the US, right?

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On February 07, 2009, pipefitter wrote:

It seems that the problem is with Cuba limiting access on the cable between florida and havana, because AT&T has 75 million waiting to be paid to Cuba for it’s share of the telephone sevice to Cuba but the U.S. government has frozen this payment and won’t release it. This is according to info on the internet regarding telephone service to Cuba.

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On February 09, 2009, ron glasby wrote:

regarding my calls to cuba, i am calling havana from england not usa
ron glasby

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On February 09, 2009, pipefitter wrote:

I understand calls from Europe go to Italy and from there by satelite to Cuba.

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On February 27, 2009, Maceo wrote:

I recommend the Tiger calling card - costs £5 from the newsagents works well and gives 35 mins talking!

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On February 27, 2009, abh wrote:

Maceo, is there any way to access the Tiger calling card from the US?